Ms. Marcus needed her door to open all the way, but it couldn’t get above knee height. She called us for help!
We inspected the door, and quickly found out that the garage door spring broke at some point recently. That’s what was causing the issue because the spring is what holds the door’s weight. We propped the door open with ladders to make sure it couldn’t fall down and supplied a replacement spring of the correct type. We removed the old, broken spring, then inserted the new one. We tested and balanced the door, before finishing the job off.
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* $29 service call - deducted from the service
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